Why we recommend it
- Customizable sales pipelines
- AI-powered automations
- Sales dashboards
- 1,000+ integrations
monday CRM in detail
monday CRM scores 9.7 / 10 in our model. It stands out for sales pipeline management, reporting and forecasting, workflow automation and is our pick for best for growing smb sales teams.
Score breakdown
Sales features9.0
Ease of use9.0
Automation9.0
Reporting9.0
Integrations9.0
Value for money7.0
Pros
- Highly visual, customizable pipelines
- Strong automation builder
- Good reporting dashboards
- Scales beyond sales use cases
Cons
- Seat minimums on some plans
- Advanced features on higher tiers
Who it's for
Best for growing SMB sales teams
- Teams that prioritise sales pipeline management.
- Teams that prioritise reporting and forecasting.
- Teams that prioritise workflow automation.
Typical use cases
- Running a structured outbound or inbound sales pipeline with clear deal stages.
- Weekly pipeline reviews and revenue forecasting for management.
- Automating follow-ups, task creation and hand-offs between reps.
Limitations to know
- Marketing features are an add-on rather than part of the core product.
- Costs rise quickly once you add seats or premium modules.
- Seat minimums on some plans
Pricing
From $12/user/month
Tiered per-user pricing billed monthly or annually. Placeholder values — update in admin.
Features at a glance
| Free Plan | Limited |
|---|---|
| Reporting | Advanced |
| Free Trial | 14 days |
| Mobile App | Yes |
| AI Features | Yes |
| Ease of Use | Excellent |
| Marketing Tools | Add-on |
| Sales Automation | Advanced |
Integrations
Gmail, Outlook, Slack, Zoom, Zapier
Our verdict
monday CRM scores 9.7 / 10 in our model and is our pick for best for growing smb sales teams. Start with the free trial and test your real pipeline before committing to an annual plan.